Visitor Information

Visiting Guidelines
We want our patients to feel as comfortable as possible during their stay at Saint Francis Hospital. That's why we leave it to each individual patient to decide what visiting hours work best for them. In determining your visiting hours, however, please be respectful of the comfort of other patients and their families.

If the patient you are visiting is in a critical care area including the Intensive Care Unit, Neurological Intensive Care Unit, Cardiac Intensive Care Unit, Pediatric Intensive Care Unit or the Eastern Oklahoma Perinatal Center, please call the information desk at (918) 494-1115 or check with the patient’s family or the nurses in that area for visiting hour times.

Waiting Areas
There are waiting areas conveniently located on each floor of the hospital. A surgery waiting area, located on the first floor, provides an area where family and close friends can wait to speak with your surgeon after your operation. Each weekday this area is attended by a volunteer who will keep your family informed of your progress.

Surgery Family Waiting Room
At the time of surgery, two family members may accompany you to the surgery entrance. During surgery, family or friends may wait in the Surgery Family Waiting Room on the first floor near the main lobby of the west wing. A volunteer will keep them informed of your progress. A Patient/Family representative is also here to offer assistance.

After surgery, the surgeon will call the Surgery Family Waiting Room to report your condition directly to a family member. Hospital personnel will tell the volunteer when you have been taken to your room.

Parking
Visitors can park in a number of areas for easy access to the hospital. Parking lots B and C are the most convenient for entrance into the main lobby. For more detailed directions, please view the parking map.

Information Desk
The information desk is located in the main lobby of the hospital. The desk is staffed by volunteers who can help you locate a patient’s room or departments throughout the hospital.

Gift Shop
The Auxiliary Gift Shop is located in the main lobby of the hospital. The Gift Shop has an array of merchandise including flowers, plants, toys, stuffed animals, clothing and an array of other gift items. Toiletries and reading materials are also stocked for the convenience of patients. The Gift Shop is open Monday through Friday from 9 a.m. to 8:30 p.m., Saturday and Sunday from 9 a.m. to 4:30 p.m. VISA, MasterCard, Discover and American Express are accepted.

Coffee Shop
The Coffee Shop is located on the north wing of the first floor and is open from 7:30 a.m. to 3 p.m. Monday through Friday. Coffee Shop is open late night Monday through Friday 8 p.m. to 3 a.m., 11 p.m. to 3:30 a.m. Saturday and Sunday. Convenient vending machines are available as well.

Food Court
The Food Court is located on B-level and is open 6:15 a.m. to 7:30 p.m.

Patient/Family Resource Center At the Patient/Family Resource Center, patients, families, friends, health professionals and the general public can receive accurate and reliable information about health and medical conditions, treatments and available services in the hospital and community.

There are many available resources to assist you in finding answers to your medical questions. From questions about common diseases to rare, unusual ailments, trained information representatives will help you find the information you need. Information representatives may consult with physicians, nurses and other health care professionals to ensure that they provide the most accurate information.

Books, pamphlets, videos and computers with Internet and medical database access are available. Information about classes, support groups, and community services are also available at the Resource Center. The materials provided are free of charge, confidential and are for information only.

The Resource Center is located in the main lobby of the hospital, near the Gift Shop. The telephone number is (918) 494-1080 or you may reach the center by fax (918) 494-1074 or e-mail at pfrc@saintfrancis.com. The resource center is open from 8 a.m. – 4 p.m., Monday through Friday.

Chapel
The Chapel, located on the south wing of the first floor, is always open to patient’s family and visitors. Mass is celebrated daily, and Holy Communion is distributed to Catholic patients on request. All are welcome any time.